Elevating digital experience with Askara Tech Edge Services Keeping up with the surge in demand
ABOUT ASKARA TECH
Askara one of the businesses is a TM Global agent, Global Telekom Malaysia Berhad (TM), is the national connectivity and digital infrastructure provider and Malaysia’s leading integrated telco; offering a comprehensive suite of communication services and solutions in fixed (telephony and broadband), mobility, content, WiFi, ICT, Cloud and smart services.
TM is driven by stakeholder value creation in a highly competitive environment; and places emphasis on delivering an enhanced customer experience via continuous customer service quality improvements and innovations, whilst focusing on increased operational efficiency and productivity.
Eagle Iron Technology is also a marketing agent for a variety of products, and has several incubators in the technology sector.
* Marketing Agent TM Global for CDN and others
* Merketing agent VMware verge.io
* partner incubator for mobile app developer, web developer, application, etc, application for cyber intelligent, soc, etc
The growing significance of digital experience in Southeast Asia (SEA) region
CHALLENGES FACED BY DIGITAL PLAYERS
Network operators, video streaming, gaming and content providers
CHALLENGES
Network infrastructur
Coverage and footprint
Insufficient capacity Quality
degradation
CAUSES
Limited network capacity
High cost
Longer lead time
Dealing with multiple parties
IMPACT
Revenue loss
User churn
High complaint
Bad reputation
Poor customer experience
Causes that lead to quality degradation and insufficient capacity
Limited capacity.
High cost.
Longer lead time.
Dealing with multiple parties.
TM’s Core Strength & Edge Ecosystem
Extensive Connectivity Coverage
TM’s extensive connectivity infra coverage allows a shorter lead time to support immediate delivery capacity requirement.
Leverages the existing partnership with local telcos
Reduce the hassle in dealing with multipleparties.
Competitive rate
Competitive price as TM owns the delivery capacity infra
Enhancing security
Ensure secure transfer of data through its web application firewall and data encryption capability.
Content Delivery Service
…a cloud-based content delivery platform to provide faster content delivery into SEA and the rest of the world with in-deep country cache node presence (96 CDN Nodes)
Benefits to Content Provider and End-User
Content Delivery Service Feature
